Guatemala
Positions
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Global Financial Services Specialist
This role specializes in CX solutions for the financial services industry. The Global Financial Services Specialist supports customers with money transfers, compliance, fraud prevention, and account inquiries. The role requires strong communication, problem-solving, and attention to detail....
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Shipping Customer Service Specialist
We are looking for a reliable and service-oriented Shipping Customer Service Specialist to join our customer experience environment. This role involves assisting customers with shipping inquiries, tracking packages, resolving issues, and providing accurate information regarding logistics and...
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Energy Solutions Specialist
We are seeking a proactive and customer-oriented Energy Solutions Specialist to join our Customer Experience (CX) operations environment. In this role, you will engage with customers to assess their energy needs, provide tailored solutions, and support them through the decision-making process....
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Ride Sharing Services Customer Experience Specialist
We are seeking a dynamic and customer-focused Customer Experience Specialist to join our CX team environment. This role focuses on delivering exceptional support through meaningful customer interactions, requiring strong verbal and written communication skills, empathetic listening, and the...
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Credit Reporting Advisor
About the roleAt TELUS Digital, we’re proud to partner with a global leader in payment processing and financial technology, delivering secure and seamless transaction solutions worldwide. As a Credit Reporting Advisor, you’ll provide bilingual technical support via phone, troubleshooting issues...
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Credit Reporting Expert
At TELUS Digital, we’re proud to partner with a global leader in property data and insurance solutions, empowering businesses and consumers with critical insights. As a Credit Reporting Expert, you’ll be the voice of this innovative network, providing customer service and technical support to...
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E-Commerce Support Specialist
About the roleAs an E-Commerce Support Specialist, you will represent a global leader in online marketplaces, providing back-office support to buyers and sellers through chat, email, and phone. You'll assist with account inquiries, transactions, and platform-related issues, ensuring a seamless...
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Energy Sales Solutions Specialist
We are seeking a motivated and results-driven Energy Sales Solutions Specialist to join our customer experience (CX) team. This role is based within a fast-paced environment, providing front-line sales support to clients in the energy sector. The successful candidate will be responsible for...
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Health Provider
At TELUS Digital, we’re proud to partner with a leading provider of health benefit solutions, simplifying access to care for small businesses and their employees worldwide. As a Health Provider, you’ll be the voice of this innovative network, assisting customers with their health plan inquiries...
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Home Security Expert
We are looking for a dedicated and knowledgeable Home Security Expert to join our customer experience (CX) team environment. In this role, you will be responsible for assisting customers with home security solutions, addressing inquiries, troubleshooting technical issues, and providing guidance...
